999 Return Codes

Return Code Message Description
Return Code: 13 Message: Telephone number missing Description: Data delivery team to build range and retry if applicable, or CP to correct entry
Return Code: 14 Message: Telephone number invalid Description: Data delivery team to build range and CP to resubmit
Return Code: 18 Message: OLO does not own entry Description: CP to investigate – if disputed contact data delivery team
Return Code: 19 Message: Invalid OLO Description: Data delivery team to check validity of CP and CP to resend if applicable
Return Code: 28 Message: Renumber in Invalid range Description: Data delivery team to build range if applicable and request CP to resubmit – or CP to correct entry
Return Code: 33 Message: Cancellation successful Description: No action
Return Code: 34 Message: Cancellation invalid Description: CP to submit correction as amendment
Return Code: 35 Message: Cancellation unsuccessful Description: CP to submit correction as amendment
Return Code: 37 Message: New record successful Description: No action
Return Code: 38 Message: Cease record successful Description: No action
Return Code: 39 Message: NAA record successful Description: No action
Return Code: 40 Message: Renumber successful Description: No action
Return Code: 45 Message: Import record is missing Description: Gaining CP to re-submit
Return Code: 46 Message: Import is 28 days overdue Description: Last warning before deletion – CP to resubmit
Return Code: 47 Message: Export record is missing Description: Losing CP to resubmit
Return Code: 48 Message: Export is 28 days overdue Description: Last warning before deletion – CP to resubmit
Return Code: 49 Message: Export removed, no import Description: CP to resubmit unless import from BT. In which case any future changes should be dealt with as an amend
Return Code: 50 Message: Import removed, no export Description: CP to resubmit unless import from BT. In which case any future changes should be dealt with as an amend
Return Code: 53 Message: Export/Import dates differ Description: Warning only – will be processed on latest date
Return Code: 55 Message: Export record successful Description: No action
Return Code: 56 Message: Import record successful Description: No action
Return Code: 60 Message: Postcode not found Description: Data delivery team to check postcode with Royal Mail and retry if valid. If postcode is invalid LO will be notified by data delivery team, CP to then correct and then resubmit
Return Code: 61 Message: Postcode is acceptable Description: No action
Return Code: 73 Message: Record received Description: No action
Return Code: 75 Message: More recent record exists Description: CP to investigate
Return Code: 100 Message: Blank record Description: Blank record, CP to correct and resubmit
Return Code: 101 Message: Invalid record type Description: Record type missing, CP to correct and resubmit
Return Code: 102 Message: Feed type is missing Description: Command value not present in record, CP to correct and resubmit
Return Code: 103 Message: Feed type is incorrect Description: Invalid command value in record, CP to correct and resubmit
Return Code: 104 Message: OLO ID is missing Description: CP id not present in record, CP to correct and resubmit
Return Code: 105 Message: Invalid OLO ID Description: Invalid character in CP id field, CP to correct and resubmit
Return Code: 106 Message: OLO ID in record not owned by OLO in header Description: CP ID in record not owned by CP in header, CP to correct and resubmit
Return Code: 107 Message: Reference ID is missing Description: CP transaction ID not present in record, CP to correct and resubmit
Return Code: 108 Message: Reference ID incorrect Description: Invalid characters in CP transaction ID, CP to correct and resubmit
Return Code: 109 Message: System routing flags are missing Description: System routing flag not present in record, CP to correct and resubmit
Return Code: 110 Message: System routing flags incorrect Description: Invalid characters in system routing flags, CP to correct and resubmit
Return Code: 111 Message: 999 routing Flag set to 'N' Description: Flag 1 or 2 in system routing flags field must be set to 'Y', CP to correct and resubmit
Return Code: 112 Message: NI only record found in file Description: No NI-only records are accepted via Telesto, CP to correct and resubmit
Return Code: 113 Message: Invalid effective date Description: Date incorrect, CP to correct and resubmit
Return Code: 114 Message: Title is incorrect Description: Invalid value in title field, CP to correct and resubmit
Return Code: 115 Message: Initials / forename is missing Description: Initials/forename not present in record, CP to correct and resubmit
Return Code: 116 Message: Initials / forename is incorrect Description: Invalid value in initials/forename field, CP to correct and resubmit
Return Code: 117 Message: Name is missing Description: Name value not present in record, CP to correct and resubmit
Return Code: 118 Message: Name is incorrect Description: Invalid characters in name field, CP to correct and resubmit
Return Code: 119 Message: Honours is incorrect Description: Invalid value in honours field, CP to correct and resubmit
Return Code: 120 Message: Business duffix is incorrect Description: Invalid value in business suffix field, CP to correct and resubmit
Return Code: 121 Message: Premises is incorrect Description: Invalid value in premises field, CP to correct and resubmit
Return Code: 122 Message: Thoroughfare is incorrect Description: Invalid value in thoroughfare field, CP to correct and resubmit
Return Code: 123 Message: Locality is incorrect Description: Invalid value in locality field, CP to correct and resubmit
Return Code: 124 Message: Post code is missing Description: Post code not present in record, CP to correct and resubmit
Return Code: 125 Message: Post code is incorrect Description: Invalid characters in post code field, CP to correct and resubmit
Return Code: 126 Message: Telephone number not present in record Description: Telno value not present in record, CP to correct and resubmit
Return Code: 127 Message: Telephone number Invalid Description: Invalid characters in telno field, CP to correct and resubmit
Return Code: 128 Message: New telephone number is missing Description: New telephone number is not present in the record, CP to correct and resubmit
Return Code: 129 Message: New telephone number is incorrect Description: New telephone number contains invalid characters, CP to correct and resubmit
Return Code: 130 Message: New OLO ID is missing Description: New CP id value not present in record, CP to correct and resubmit
Return Code: 131 Message: New OLO ID is incorrect Description: Invalid characters in second CP field, CP to correct and resubmit
Return Code: 132 Message: Unknown Error Description: CP to contact data delivery team

Status Codes

Status Code Description
Status Code: 200 Description: OK
Status Code: 400 Description: BAD REQUEST
Status Code: 401 Description: AUTHENTICATION ERROR
Status Code: 500 Description: INTERNAL SYSTEM ERROR
Status Code: 600 Description: INVALID COMMAND
Status Code: 67001 Description: NUMBER NOT VALID OR PROVIDED
Status Code: 67002 Description: POSTCODE NOT PROVIDED
Status Code: 67003 Description: EFFECTIVE_DATE NOT PROVIDED
Status Code: 67004 Description: SURNAME NOT PROVIDED
Status Code: 67005 Description: LINE_TYPE NOT PROVIDED
Status Code: 67006 Description: CP_IDENTIFIER NOT PROVIDED
Status Code: 67007 Description: ID NOT PROVIDED
Status Code: 67008 Description: PREVIOUS COMMAND STILL PENDING
Status Code: 67009 Description: NUMBER ALREADY ACTIVE. CANNOT ACTIVATE AGAIN
Status Code: 67010 Description: NUMBER MUST FIRST BE ACTIVATED USING THE ACTIVATE COMMAND
Status Code: 67011 Description: NUMBER CANNOT BE CEASED BECAUSE IT IS NOT ALREADY ACTIVE
Status Code: 67012 Description: INVALID ID FOR THAT NUMBER
Status Code: 67013 Description: NUMBER NOT ON ACCOUNT
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